Operations Officer

  • Date Posted: 2024-05-22 15:49
  • Active

Job Description

Functional responsibilities

Operations - Design and planning

Support the Head of Operations in providing input to the HPU on programme and project design documents from an operational and technical standpoint, such as: Workplan (e.g. nature of threat; technical personnel and equipment requirements, etc.)

Concept of Operations

  • Input into the documents above is from the operational and technical aspects encompassing mine action pillars (e.g. clearance, explosive ordnance risk education, victim assistance, advocacy and stockpile destruction)
  • Ensure that implementation plans have viable timelines, are assigned appropriate resources, and that implementation options reflect the knowledge of the context, as well as UNOPS’ mechanisms and policies; key implementation documents include:

UNMAS / UNOPS Project Agreements

  • Solicitation documents used to contract third-parties (i.e. contractors and grantees)

  • Human resources plan

  • Operations - Implementation and monitoring

  • Ensure operations are conducted in accordance with UNOPS policies and standards, such as:

  • Financial and procurement rules

  • Contract and grant management policies

  • Project management standards

  • Health, safety, social and environmental standards

  • Gender parity and mainstreaming policies

  • Information management systems and standards

  • Organizational design standards and human resources policies

  • Ensure operations are conducted in accordance with mine action technical standards, such as:

  • International Mine Action Standards (IMAS) and corresponding National Technical Specifications and Guidelines (NTSGs)

  • International Ammunition Technical Guidelines (IATG)

  • Modular Small Arms Control Implementation Compendium (MOSAIC)

  • Oversee, coordinate, and monitor mine action operations and performance (both operations conducted in-house and those conducted through third-party contractors and grantees), including:

  • Ensure third-party contracts and grants are delivered in accordance with contractual / grant terms and conditions, including in accordance with mine action technical, operational and quality assurance processes (Implementation Plan, SOPs, task orders issuance, accreditation).

  • Review all performance reports and populate internal monitoring and reporting mechanisms (i.e. grant and contract management plans) to inform the monthly payment process.

  • Implement the program quality management and information management system.

  • Advise the Head of Operations on potential technical and operational issues that may impact the achievement of programme / project outcomes and appropriate solutions.

  • Participate in Boards of Inquiry as relevant.

  • Ensure operational plans are effective and reviewed regularly.

Stakeholder management

In support of the HPU and the Head of Operations, manage relationships with the CMAP and other direct UNOPS stakeholders, particularly around operational and technical issues. People management

  • Mentor and advise operations personnel in planning, execution and delivery of allocated projects, ensuring incorporation of best operational processes.
  • Promote teamwork, collaboration and diversity by providing the Operations team with clear direction, objectives and guidance to enable them to perform their duties responsibly, effectively and efficiently.
  • Directly lead national and international UNOPS personnel in a multicultural team, ensuring a professional, ethical and well-managed operations team.
  • Foster a positive and enabling work environment, respectful of both men and women, and ensure that the highest standards of conduct are observed.
  • Ensure that regular performance reviews are conducted, and any issues are immediately addressed.
  • Knowledge management and innovation
  • Ensure records of operations-related files are well maintained.
  • Effectively manage efficient and effective operations in his AOR.
  • Keep abreast of and incorporate latest/best practices, approaches and technology to enhance operational results.

Education/Experience/Language requirements

Education Advanced University Degree (master degree or equivalent) with five years of relevant experience OR First Level University Degree (bachelor degree or equivalent) with seven years of relevant experience OR 11 years of military or police experience


  • Relevant experience is defined as experience in project management in a military, humanitarian, conflict, post-conflict, or development context.

  • A minimum of 3 years of proven and applicable experience (within the past 10 years) in explosive hazard management is required, in particular, experience managing one or more of the following activities:

  • Explosive Ordnance Disposal including multiple items and logistical demolitions

  • Non-technical survey

  • Technical survey

  • Mechanical clearance and ground preparation

  • Mechanical assisted clearance operations in an urban environment

  • Manual mine clearance

  • Battle Area clearance

  • Road clearance Experience applying one of the following standards is required:

  • International Mine Action Standards (IMAS) Experience using information management systems such as Information Management System for Mine Action (IMSMA)is required.

Experience applying the following standards is desired:

  • Modular Small Arms Control Implementation Compendium (MOSAIC)
  • International Ammunition Technical Guidelines (IATG)

Language Fluency in English (read, write, and speak) is required